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Online Fastag Replacement or Damage-only existing fastag customer


Online Fastag Replacement or Damage

In case of lost or damaged fastagreplacement has to be requested to Purchase Fastag

Dacument :-

Car Rc and Car Front Side Photo –

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About NETC Program
Government of India has undertaken an initiative to build India’s highway network. This emphasises the need for instituting toll collection points on large
scale, which leads to a framework for creating an automated and interoperable electronic tolling structure across the country’s highway network.
Indian Highway Management Company Ltd. (IHMCL) is engaged in the maintenance of National Highways of India and as part of this endeavour,
National Highway Authority of India (NHAI) has given the responsibility to IHMCL for implementing Electronic Toll Collection (NETC) system at toll plazas
of National Highways.
NHAI/IHMCL has authorized NPCI for providing a composite solution on Electronic Toll Collection which would take care of the clearing and settlement
of electronic toll transaction to make it interoperable and secure.
NETC program aims to establish a non-stop toll regime in which a vehicle with a FASTag can pass through toll plazas on Indian highways and pay toll
without actually stopping. The program started on 3rd December 2016, since it has grown exponentially.
The FASTag Program was started by IHMCL & ICICI bank in 2013. At that time, most of the toll plazas were operating on proprietary Toll Management
System and it was important that all of them follow a single ETC specification. IHMCL released the ETC specification (Interface Control Document)
version 2.4 which lays down the specifications & the process to be followed between the acquiring bank & the toll plaza. As a part of the process, there
are 20 type of vehicles classes which are mapped by the acquiring bank at the time of toll plaza integration. NHAI has issued a maximum of 7 type of
vehicle class for calculation of toll fare. At the time of integration, the plaza operators provide the master data sheet which has a clear mapping of these
20 vehicle class to the 7 NHAI vehicle class.
pg. 4
During the last one year, it has been observed that there has been multiple cases, where Issuer banks have issued a wrong FASTag to their customers.
The issuers have demanded a simple document which clarifies the vehicle classification so that they issue the right Tag. The Issuer Banks want clear
directive on how to identify the Vehicle class on the basis of:
1. RC copy- which parameters to be considered- gross weight/ seating capacity/ no of axel?
2. Visual identification- no of axel
This document describes the issues in detail which are being faced for Tag issuance by the Issuer banks. This also covers a solution of each category
of vehicle with Number of Axle and GVW of respective Vehicle as per MoRTH Notification S.O. 728 (E) dated 18.10.1996.
This document requires approval from competent Authority for circulation for FASTag issuance

Weight 0.30 kg
Dimensions 12 × 8 × 5 cm

IDBI Bank, Indusind Bank, Kotak Mahindra Bank, Paytm, State Bank Of India

Fastag Class

4 to 6 axle, 7 or More Axle, Bus/Truck, Car / Jeep / Van/ Tata Ace and similar mini light commercial vehicle, Heavy Construction Machinery (HCM)/Earth Moving Equipment (EME),, Three Axle Commercial Vehicles


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